Shipping policy
At Sana K Luxurious Footwear, we aim to deliver your orders in a timely and secure manner. Please read our shipping and delivery terms carefully before placing an order.
Order Processing Time
All orders are processed within 8 business days after receiving payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
Shipping Timeline
Estimated delivery time is 2 to 3 business days from the date of dispatch.
Delivery times may vary depending on your location and courier partner efficiency.
In some rare cases, delays may occur due to high demand, weather issues, or courier delays.
Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS or email.
You can use this link to monitor the real-time status of your shipment.
Shipping Coverage
We ship across India to all serviceable pin codes.
If your location is not serviceable by our courier partners, we will reach out to you to find the best solution.
Address Accuracy
Please ensure all shipping information (address, pin code, contact number) is accurate at the time of order.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details provided by the customer.
Packaging and Handling
All products are carefully packed to avoid damage during transit.
If your order appears tampered with or damaged upon delivery, please record an unboxing video before opening and contact our support team immediately.
Failed Deliveries
If delivery is attempted and fails due to customer unavailability or incorrect address, the order may be returned to us.
Re-delivery can be arranged, but additional charges may apply.
Customer Support
If you have any questions about shipping or need help with your order tracking, feel free to reach out:
📧 support@sanakfootwear@gmail.com